Business Manager Pro Business Manager Pro

Frequently asked questions

Everything you need to know. Can't find an answer? Contact us.

Getting started

What is BMPro? +

BMPro is a business growth platform. It helps you run your business (invoices, receipts, POS, inventory, expenses, reports), understand your numbers, learn business skills, find opportunities through Linked, and get AI help — all from your phone.

Do I need an account to start? +

No. You can start on the free plan and set up your business straight away. Create an account when you want cloud backup, sync across devices, or paid features.

Does it work without internet? +

Yes. BMPro is offline-first — creating invoices, recording sales and expenses all work with no signal. When you sign in, your data backs up and syncs across devices.

Can I use it on more than one phone? +

Yes. Sign in on another device and your data syncs automatically across all of them.

Which countries is BMPro for? +

BMPro started in Zambia and is expanding across Africa and beyond. It works anywhere; currencies, tax rules and payment options are being added market by market.

General

How do I pay for a plan? +

Choose a plan in the app and pay by mobile money (MTN, Airtel, Zamtel). Once payment is confirmed your plan activates automatically.

Can I manage more than one business? +

Yes — paid plans let you run several businesses from one app, each with its own invoices, customers and reports.

Pricing & payment

How much does it cost? +

There is a free plan forever, plus paid plans (Starter, Professional, Enterprise) that unlock more features and more businesses. See the pricing section for current prices in your currency.

How do I pay? +

Pay by mobile money (MTN, Airtel, Zamtel) and, where enabled, by bank card. Your plan activates as soon as payment is confirmed.

Can I cancel anytime? +

Yes. Cancelling stops future charges and your plan stays active until the end of the period you already paid for. See our Refund & Cancellation Policy.

How many businesses can I run? +

The free plan includes one business; paid plans allow more (up to unlimited on Enterprise). The exact limit is shown on each plan.

AI assistants

What can the AI do? +

The AI answers questions about your business using your real numbers, drafts messages, and powers the call and email assistants. The more you tell it in “Train your AI”, the more specific its help becomes.

What is the AI Call Assistant? +

A 24/7 AI receptionist that can answer calls, take orders, book meetings, capture leads and summarise every call for you — available on Professional and Enterprise plans. It needs your phone line connected to work live.

What is the AI Email Assistant? +

It reads your business inbox, spots price requests, bookings and enquiries, and drafts or auto-sends replies based on your business information — so no email lead is missed. Connect your inbox in the app to go live.

Is the AI reliable? +

The AI is a helpful assistant, not a professional adviser. It can make mistakes, so review important messages, quotes and figures before relying on them.

Linked

What is Linked? +

Linked helps you find your next customer or business opportunity — post what you need or discover opportunities others post, and connect with businesses that can help.

Tax & reports

Can BMPro help with tax? +

Yes. The Tax tools estimate Turnover Tax, VAT, PAYE and income tax from your recorded sales and expenses, and remind you before deadlines. It is guidance — always confirm with your tax authority or accountant.

Does it show my profit? +

Yes. The Reports and Bookkeeping screens show your income, expenses, cash collected and real profit for any period.

Data & security

Is my business data safe? +

Your data lives on your device and is backed up securely to our servers with industry-standard protection. Only you can see it with your account.

Can I export my data? +

Yes. You can export documents and request a copy of your data at any time.